Support

Once your up-to the minute fax or copier equipment is up and running, you'll enjoy the business from day one.

Crest's service and maintenance system is designed to keep that equipment up and running - with maximum cost-effectiveness and the absolute minimum of down-time.

Speed and efficiency are the essential factors. Every service call is logged in the particular machine's service history database, and details are automatically relayed to the mobile engineers via a constant radio link.

Each engineer carries a comprehensive stock of spare parts, so that the vast majority of problems can be diagnosed and solved on-site.

Computerised inventory and stock control at Head Office mean that any other necessary parts are sourced instantly and dispatched immediately.

Crest's commitment to the customer covers every aspect of service. There's even a massive stock of paper and toner readily available for express delivery within 24 hours.

All-inclusive service contracts offer invaluable peace of mind for as long as 6 years. And every 6 months, customers are invited to answer a questionnaire on the quality of the overall service they receive. That's Crest's proven method of staying aware of what the customer really wants.